Welcome to Vettify! These Terms & Conditions govern your use of our services and outline the agreement between you (the tradesperson) and Vettify Ltd. By signing up for a Vettify profile, you agree to comply with these terms.
1. About Vettify
1.1 Vettify is not an accreditation or certification body. Instead, we provide a conversion rate improvement tool that allows tradespeople to present key business credentials in an easy-to-digest profile.
1.2 Vettify profiles help build customer trust by consolidating reviews, insurance details, qualifications, and other business information into a single, transparent profile.
1.3 Vettify does not approve, endorse, or regulate tradespeople. We provide a platform where you can display your information, and customers make their own hiring decisions based on your profile.
2. Creating & Managing Your Vettify Profile
2.1 Eligibility: To create a Vettify profile, you must:
- Be an active tradesperson or trade business.
- Agree to the Vettify Principles (honesty, professionalism, transparency).
- Provide accurate business details.
2.2 Profile Information: You are responsible for ensuring that all details added to your profile are:
- Accurate and up to date.
- Legally compliant. You must have the right to display any logos, certifications, or credentials.
2.3 Updating Your Profile:
- You can update your profile at any time.
- If certain details are missing (e.g., insurance documents, reviews), customers will still be able to see your profile, but a completion status may be displayed to indicate missing information.
2.4 Vettify's Right to Modify or Remove Profiles:
- If any false, misleading, or inappropriate information is found, Vettify reserves the right to request corrections or remove your profile.
- If complaints arise about your work, Vettify may conduct an internal review and request further information.
3. Payments & Subscription
3.1 Pricing:
- Vettify membership costs £199 per year or £23 per month per trade business.
- The first payment is required 7 days after you create an account.
3.2 Payment Process:
- You will be prompted to enter your card details after creating your account. You will receive a 7 day free trial which will begin as soon as you create an account.
- In the 7 day free trial you can use the platform as much as you like and have the full functionaloty at your disposal.
- The first payment will be taken after the 7 day free trial has ended.
3.3 Renewals & Cancellations:
- You can cancel during the 7 day free trial and you won't be charged.
- Your subscription will renew each month or each year depending on your subscription type.
- It will contimue to renew unless you actively cancel your subscription.
- If you choose to cancel your subscription, your profile will be deactivated, and customers will no longer be able to view it.
3.4 Refund Policy:
- The subscription fee is non-refundable.
- If your profile is deactivated for violating our terms, midway through a subscriptiopn period, no refunds will be issued.
4. Use of the Vettify Badge & Marketing Materials
4.1 What You Can Do:
✔️ You may display the Vettify badge on your website, van, quotes, social media, and marketing materials.
✔️ You may refer to yourself as a Vettified business to highlight your profile and credentials.
4.2 What You Cannot Do:
❌ You must not claim to be approved, accredited, or regulated by Vettify.
❌ You must not use the Vettify branding in a misleading way or suggest a false endorsement.
5. Customer Interactions & Responsibility
5.1 Your Responsibility as a Tradesperson:
- Vettify provides a marketing and trust-building tool, but all customer interactions, contracts, and job agreements are your responsibility.
- Customers hire you based on the information you provide. Vettify is not responsible for the quality of work carried out.
5.2 Disputes & Complaints:
- If a customer raises a concern about your service, Vettify may review your profile and request additional information.
- If serious complaints arise, we reserve the right to suspend or remove your profile.
6. Disclaimer & Limitation of Liability
6.1 No Guarantee of Work:
- Vettify does not guarantee that you will receive work as a result of using our platform.
- Your conversion rate improvement depends on how effectively you use your profile.
6.2 Platform Availability:
- We strive to keep Vettify available at all times, but we do not guarantee uninterrupted service.
- We may perform updates, maintenance, or modifications as needed.
6.3 Liability Limits:
- Vettify is not liable for any loss of income, business opportunities, or disputes with customers arising from the use of our platform.
7. Changes to These Terms
7.1 Updates & Modifications:
- Vettify reserves the right to update these Terms & Conditions at any time.
- You will be notified of any material changes.
7.2 Continued Use:
- Your continued use of Vettify after updates to these terms means you accept the changes.
8. Contact & Support
📧 For any questions, please contact us at: hello@vettify.co.uk
By signing up for Vettify, you confirm that you have read, understood, and agree to these Terms & Conditions.
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